Privacy policy

Last updated: October 5, 2026

This Privacy Policy describes how Magnilink, operated by MOONSCALE VENTURES LLC ("Magnilink," "we," "us," or "our"), collects, uses, and discloses your personal information when you visit, use our services, make a purchase from magnilink.co (the "Site"), or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. When we make changes, we will post the revised Privacy Policy on the Site and update the "Last updated" date above.

Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services.

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Information You Provide Directly to Us

Information that you directly submit to us may include:

• Contact information, such as your name, address, phone number, and email address.
• Order information, such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, such as your username, password, security questions, and other information used for account security.
• Marketing preferences, including your preferences regarding email or text message communications.
• Customer support information, including information you choose to provide when communicating with us.
• Any other information you voluntarily provide through the Services.

Some features of the Services may require you to provide certain information. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services ("Usage Data") through cookies, pixels, web beacons, and similar technologies ("Cookies").

Usage Data may include:

• Device information.
• Browser information.
• IP address.
• Network connection information.
• Information about how you access, navigate, and use the Site and Services.
• Information regarding your interactions with our advertisements, emails, and other communications.

Information We Obtain From Third Parties

We may obtain information about you from third parties, including vendors and service providers that collect or process information on our behalf, such as:

• Shopify, which hosts and supports our ecommerce Site and Services.
• Payment processors that process payments and related billing information.
• Fulfillment, shipping, and logistics providers.
• Analytics providers.
• Advertising and marketing partners.
• Customer support and technology service providers.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we and certain third parties may automatically collect information using technologies such as cookies, pixels, software development kits, web beacons, and similar technologies.

Information we obtain from third parties will be handled in accordance with this Privacy Policy.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Products and Services

We use personal information to provide the Services, including to:

• Process payments.
• Fulfill and deliver orders.
• Provide order, shipping, return, exchange, and transaction notifications.
• Create and manage customer accounts.
• Facilitate returns and exchanges.
• Provide customer support.
• Provide features and functionality related to your account or purchases.
• Our store is hosted by Shopify. Shopify may process personal information in connection with providing ecommerce and related services to us. For more information about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy.

Marketing and Advertising

We may use personal information to send marketing, advertising, and promotional communications by email, text message, or other channels, where permitted by applicable law and in accordance with your communication preferences.

We may also use certain information to personalize the Services and advertisements displayed on our Site or other websites.

Where applicable law requires consent for a particular marketing activity, we will rely on your consent.

Security and Fraud Prevention

We may use personal information to detect, investigate, prevent, or take action regarding fraudulent, illegal, unauthorized, or malicious activity and to protect the security of our Site, customers, and business.

If you create an account, you are responsible for keeping your account credentials secure. If you believe your account has been compromised, please contact us.

Communicating With You and Improving Our Services

We may use personal information to communicate with you, respond to inquiries, provide customer support, understand how customers use our Services, and maintain, improve, and develop our products and Services.

Legal and Business Purposes

We may use personal information as necessary to:

• Comply with applicable laws, regulations, and legal obligations.
• Respond to lawful requests from government or law enforcement authorities.
• Enforce our terms and policies.
• Establish, exercise, or defend legal claims.
• Protect our rights and the rights of our customers or others.
• SMS and Text Messaging Privacy

If you provide your mobile phone number and consent to receive text messages from Magnilink, we may use your mobile number and consent information to send you messages consistent with the consent you provided.

We do not sell or share your SMS opt-in data or consent with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Your consent to receive marketing text messages is not a condition of purchasing any goods or services.

Where applicable, you may withdraw your consent to receive text messages by following the opt-out instructions provided in our messages.

Cookies

Like many websites, we use Cookies on our Site.

Cookies help us operate and improve the Site and Services, remember your actions and preferences, perform analytics, understand how users interact with the Site, and, where permitted, personalize advertising.

Shopify also uses Cookies in connection with providing services to our store. For information about Shopify's use of Cookies, please visit the Shopify Cookie Policy.

We may also permit certain third-party service providers and advertising partners to use Cookies and similar technologies on our Site, subject to applicable law and your privacy choices.

Most browsers accept Cookies by default. You can configure your browser to remove or reject Cookies. Blocking certain Cookies may affect the functionality of the Site and Services.

Where required, we provide additional controls that allow you to manage your Cookie preferences.

Global Privacy Control

Our Site may recognize the Global Privacy Control ("GPC") signal where required or supported.

If you visit our Site with GPC enabled, we may treat the signal as a request to opt out of certain forms of sale, sharing, or targeted advertising for the browser or device from which the signal is sent, as required by applicable law.

For more information about Global Privacy Control, visit https://globalprivacycontrol.org/.

How We Disclose Personal Information

We may disclose personal information to third parties where necessary to operate our business and provide our Services, including:

• Vendors and service providers that perform services on our behalf, such as payment processing, ecommerce hosting, IT services, data analytics, customer support, cloud storage, fulfillment, and shipping.
• Business and advertising partners where permitted by applicable law and consistent with your privacy choices.
• Third parties when you direct or authorize us to disclose information, such as when using certain integrations or social media features.
• Affiliates or entities within our corporate group, where applicable.
• Parties involved in a business transaction or proposed business transaction, such as a merger, financing, acquisition, restructuring, sale of assets, or bankruptcy.
• Government authorities, law enforcement agencies, courts, regulators, or other parties where disclosure is required or permitted by law.
• Other parties where reasonably necessary to protect our Services, business, rights, users, or others.

As stated above, these disclosures exclude text messaging originator opt-in data and consent. Such information will not be shared with any third parties.

Categories of Personal Information Disclosed

Depending on how you interact with our Services, we may disclose the following categories of personal information for legitimate business purposes:

• Identifiers, such as name, email address, postal address, phone number, and account information.
• Customer records information, such as contact, billing, shipping, and account information.
• Commercial information, such as purchases, orders, returns, and customer support interactions.
• Internet or electronic network activity, such as Usage Data.
• Approximate geolocation information derived from IP addresses or similar technical information.

Recipients may include:

• Ecommerce and technology service providers.
• Payment processors.
• Fulfillment and shipping providers.
• Customer support providers.
• Analytics providers.
• Business and advertising partners, where permitted by law.
• Affiliates.

These categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.

Sale, Sharing, and Targeted Advertising

Certain privacy laws define terms such as "sale" and "sharing" broadly and may consider some uses of advertising or analytics technologies to constitute a "sale," "sharing," or use of personal information for "targeted advertising," even where no money is exchanged for personal information.

Depending on the technologies and services enabled on our Site and applicable law, we may engage in activities that are considered "sharing" or "targeted advertising."

Where required by applicable law, you may have the right to opt out of such activities. You may exercise this right through the privacy controls made available on our Site or by contacting us using the information provided below.

We do not sell or share SMS opt-in data, mobile messaging consent, or text messaging originator opt-in information with third parties for marketing or promotional purposes.

Sensitive Personal Information

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you except as permitted by applicable law.

Third-Party Websites and Links

Our Site may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not owned or controlled by us, you should review that third party's privacy and security practices and terms.

We are not responsible for the privacy, security, accuracy, or reliability of third-party websites or platforms.

Information you provide through public or semi-public areas, including third-party social networking platforms, may be visible to other users and may be used by those third parties according to their own policies.

The inclusion of a third-party link on our Site does not necessarily imply our endorsement of that third party or its content.

Children's Privacy

The Services are not intended for children, and we do not knowingly collect personal information from children.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so that we may take appropriate action.

We do not knowingly sell or share, as those terms are defined by applicable privacy laws, personal information of individuals under 16 years of age.

Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no security system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Please avoid sending sensitive or confidential information through insecure communication channels.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide the Services.
• Maintain customer accounts and transaction records.
• Fulfill legal, tax, accounting, and regulatory obligations.
• Resolve disputes.
• Prevent fraud and abuse.
• Enforce agreements and policies.

The appropriate retention period depends on the nature of the information, the purposes for which it was collected, and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Right to Access or Know: You may have the right to request access to personal information we hold about you and information about how we process it.
• Right to Delete: You may have the right to request deletion of certain personal information we hold about you.
• Right to Correct: You may have the right to request correction of inaccurate personal information.
• Right to Portability: You may have the right to receive a copy of certain personal information in a portable format.
• Right to Opt Out of Sale, Sharing, or Targeted Advertising: Where applicable, you may have the right to opt out of processing considered a sale, sharing, or targeted advertising under applicable privacy laws.
• Right to Restrict Processing: You may have the right to request that we restrict certain processing of your personal information.
• Right to Object: You may have the right to object to certain processing of your personal information.
• Right to Withdraw Consent: Where processing is based on consent, you may have the right to withdraw your consent at any time.
• Right to Appeal: Where provided by applicable law, you may have the right to appeal a decision we make regarding a privacy request.
• Right to Manage Marketing Communications: You may opt out of promotional emails using the unsubscribe link included in those emails. You may opt out of marketing text messages using the opt-out instructions included in our messages.
• If you opt out of marketing communications, we may still send you non-promotional communications where appropriate, such as messages about your orders, account, or transactions.

You may exercise applicable rights through privacy controls available on our Site or by contacting us using the details below.

We will not discriminate against you for exercising your privacy rights.

We may need to verify your identity before processing certain requests. Where permitted by applicable law, you may also designate an authorized agent to make a privacy request on your behalf.

Complaints

If you have a complaint about how we process your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to submit a complaint to your local data protection authority.

If you are located in the European Economic Area, information about national data protection authorities is available from the European Data Protection Board.

International Data Transfers

Your personal information may be transferred, stored, or processed outside the country where you live, including in the United States and other countries in which our service providers operate.

Where required by applicable law, we use recognized mechanisms for international data transfers, such as the European Commission's Standard Contractual Clauses or other legally recognized transfer mechanisms.

Contact Us

If you have questions about our